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Does Process Improvement Really Work in the Auto Body Shop?
My identify is Doug Kirk, and I’m a self-proclaimed process junkie who has expended my entire doing the job existence in the collision maintenance marketplace considering the fact that leaving school at 15 a long time previous. Starting off off as a paint technician in the late 1970s in Europe, I was blessed more than enough to increase to global director of business enterprise advancement for several paint makers. I’m a process junkie since I was born lazy. Most method-pushed people today are lazy it is not a poor factor, we use it as a badge of honor. My mantra is “make myself redundant” nowadays. I’m the creator of exceptional…


